Refund Policy
Digital Products — No Refund Policy
Due to the nature of digital products, all sales are final. We do not offer refunds or exchanges once a digital product has been downloaded or accessed.
Exceptions
We will issue a full refund in the following cases:
- You were charged multiple times for the same order
- You did not receive your download link within 24 hours of purchase
- The file is corrupted or cannot be opened
How to Request a Refund
If you believe you qualify for a refund under the exceptions above, contact us within 7 days of purchase at:
Email: support@bouswitch.com
Please include:
- Your order number
- Email address used at checkout
- Description of the issue
We will respond within 2-3 business days.
Technical Issues
If you experience any technical issues with your download, please contact us before requesting a refund. We are happy to assist you access your product.